FAQ

Q?

What is The QR Menu?

A.

The QR Menu is an all-in-one digital solution designed for restaurants to create, manage, and share their menus using customisable QR codes. 

Our platform enhances customer experience with contactless dining and provides powerful tools for efficient menu management and insightful analytics.

Q?

How does the system work?

A.

Businesses can generate a unique QR code through our platform, which customers can scan using their smartphones. 

The QR code directs them to your digital menu, where they can browse offerings, place orders (if enabled), and even make payments seamlessly.

Q?

How do I create and customise my digital menu?

A.

After signing up, you can use our intuitive platform to manage your menu items. 

Customise each item with item names, prices, and customisation options. 

You can also personalize the look and feel of your menu to match your restaurant’s branding.

Q?

What features are included in the Free Plan?

A.

Our Free Plan includes:

  • Menu Category Limit: Up to 5 categories (e.g., Appetisers, Main Courses, Desserts)
  • Menu Items Limit Per Category: 10 items
  • Scans Limit Per Month: 500 scans
  • Ordering Disabled
  • Basic Tech Support

Q?

What additional benefits do I get with the Premium Plan?

A.

The Premium Plan offers:

  • Unlimited Categories and Items
  • Unlimited QR Code Scans
  • Enable Contactless Ordering
  • Priority Tech Support

Q?

How secure is my data on your platform?

A.

Your data security is our top priority. We use industry-standard encryption (HTTPS) to protect data in transit and robust security measures to safeguard data at rest. 

Additionally, we comply with major data protection regulations to ensure your information is always secure.

Q?

Are there any setup fees?

A.

No, there are no setup fees. You can start using our Free Plan immediately after signing up. 

Upgrading to the Premium Plan is straightforward with no additional setup costs.

Q?

What happens if I exceed my scan limit on the Free Plan?

A.

If you exceed the 500 scans per month limit on the Free Plan, additional scans will not be counted until the next billing cycle. 

To remove scan limits and unlock more features, consider upgrading to our Premium Plan.

Q?

Is there a mobile app available?

A.

Currently, The QR Menu is accessible via web browsers on all devices, ensuring your digital menu is always available and optimised for smartphones, tablets, and desktops. 

We are planning to develop a dedicated mobile app in the future — stay tuned for updates!

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