Last Updated: 23/09/2024

Welcome to The QR Menu ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website qr-menu.iuokada.ng (the "Site") and use our services (collectively, the "Services"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use the Services.

1. Information We Collect

1.1 Personal Information

When you use our Services, we may collect personally identifiable information that can be used to contact or identify you ("Personal Information"). This may include, but is not limited to:

• Contact Information: Name, email address, phone number, postal address.
• Account Information: Username, password, and other registration details.
• Payment Information: Credit card details, billing address (processed securely by our payment partners).
• Business Information: Restaurant name, location, menu details, operational hours.

1.2 Non-Personal Information

We may also collect non-personally identifiable information that does not directly identify you. This includes:

• Usage Data: Information on how you access and use the Services, such as IP address, browser type, operating system, pages visited, and actions taken.
• Device Information: Information about the device you use to access the Services, including device type, unique device identifiers, and mobile network information.
• Analytics Data: Data collected through analytics tools to understand user behavior and improve our Services.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the collected information for various purposes, including:

• To Provide and Maintain Our Services: Facilitate account creation, manage subscriptions, process orders, and deliver digital menu solutions.
• To Improve Our Services: Analyse usage patterns, troubleshoot issues, and enhance user experience.
• To Communicate with You: Send administrative information, updates, security alerts, and promotional materials (with your consent where required).
• To Process Transactions: Handle billing, payment processing, and manage refunds.
• To Personalize Your Experience: Customise the Services based on your preferences and usage.
• To Ensure Security: Monitor for fraudulent activities, enforce our Terms of Service, and protect against unauthorised access.

3. How We Share Your Information

3.1 With Service Providers

We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support. These providers are contractually obligated to protect your information and are restricted from using it for any other purposes.

3.2 For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

3.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will notify you via email and/or a prominent notice on our Site of any change in ownership or use of your Personal Information.

3.4 With Your Consent

We may share your information for any other purpose with your consent.

4. Data Security

We implement a variety of security measures to maintain the safety of your Personal Information. These measures include encryption, access controls, and secure servers. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

6.1 Access and Update Your Information

You have the right to access, update, or correct your Personal Information. You can do this by logging into your account and updating your profile or by contacting us directly.

6.2 Opt-Out of Communications

You can opt-out of receiving promotional emails from us by following the unsubscribe link in our emails or by contacting us directly. Please note that even if you opt-out, we may still send you non-promotional communications, such as those related to your account or transactions.

6.3 Data Portability

You may request a copy of your Personal Information in a structured, machine-readable format to transfer it to another service.

6.4 Delete Your Information

You may request the deletion of your Personal Information. However, certain information may need to be retained for legal purposes or to complete transactions.

7. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

8. Third-Party Services

Our Services may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Services.

9. International Transfers

Your information, including Personal Information, may be transferred to and maintained on servers located outside your state, province, or country. By using our Services, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Services after the changes become effective signifies your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through the contact us page.